A large number of technically qualified professionals employed in various new age sectors suffer a host of inadequacies. Their technical education does not prepare them for the roles they are asked to play in their jobs. Over a period of time, they try and learn the required skills for these roles by trials and errors. During this period of trials and errors, a large number of them commit serious mistakes, tend to under perform or sometimes become complacent. As a consequence, the companies do not get the best out of their highly qualified people.
The areas in which technology professionals whether employed in sales or any other function which requires them to interact with customers suffer form following inadequacies:
- Inability to Communicate Effectively and Make Successful Presentations
- An implicit abhorrence for selling and lack of skill in this area
- A muddled approach to Customer Management and Relationship Building
- Lack of strategic thinking and long range marketing planning
- Lack of etiquettes and Social Manners, particularly those exposed to international business
Programme Content
Ø Identifying your personality type for becoming a good communicator
Ø Understanding the Art of Communicating and the Craft of Influencing others
Ø Identifying the Information Needs of the audience and preparing key messages
Ø Writing Skills
Ø E mail etiquettes
Ø The Concentric Approach to Presentation development
Ø How not to use Power Point
Ø The importance of body language
Ø Leveraging the audience and detecting audience signals
Programme Duration
1 day
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